Environmental, Social & Governance Responsibility at Zoom

Eric Yuan - CEO, Zoom

Living Our Core Value of Care

“Zoom cares about the long-term benefits of our employees, customers, and community. We strive to make a positive impact by delivering virtual connections to the global community and committing to build a sustainable future for our environment and society.”

Eric Yuan

CEO, Zoom

Zoom’s ESG Report

ESG issues are a key part of our overall business strategy. We are committed to maintaining a strong ESG program and reporting transparently on our ESG initiatives. In accordance with our commitment to transparency, we are pleased to publish our first ESG report, which includes detailed information regarding our ESG initiatives and policies.

Zoom’s Environmental Social Governance Report

Our ESG Framework

We recognize ESG encompasses sustainable business practices across environmental, social, and governance considerations. Our ESG framework is based on our internal assessment of both what is most important to us and our stakeholders, and where we are most able to achieve a positive impact. It emphasizes four key focus areas:

People Icon

We believe the best employees are happy employees. We work hard to create a productive, inclusive, and inspiring working environment where all employees feel they are valued and belong.

Community Icon

Zoom cares about the diverse array of communities we serve. Our social impact arm, Zoom Cares, envisions a more just society for people and the planet we all share. We strive to leverage the full strength of our business to build a future that is more just, more equitable, and more caring.

Environment Icon

We believe in caring for our environment. Our products help global businesses mitigate their carbon footprint by allowing them to reduce business travel. We minimize the impact of our operations through workplace programs and support global initiatives to make a direct positive impact on the environment.

Trust Icon

We’re dedicated to being a platform people can trust, and trust is an integral part of our values and culture. We are committed to ethical business practices and making the Zoom platform seamless, safe, and secure for every user.

Related Policies and Resources

Social Impact Report

Social Impact Report

Read for an in-depth look at our philanthropic activities, product donations, employee impact, and more.

read the report
DEI Report

DEI Report

Read about how Zoom is going about fostering a more diverse, equitable, and inclusive organization and driving meaningful change for real people and their communities.

read the report
Code of Business Conduct and Ethics

Code of Business Conduct and Ethics

Read about our policies to help ensure we conduct our business with uncompromising integrity and high ethical standards.

read the report