Our Team
We lead with care — our core value — and a shared passion for connecting the world. Get to know the people at Zoom.
Management team
Eric S. YuanFounder & Chief Executive Officer
Eric founded Zoom in 2011 to deliver happiness and bring people together in a frictionless video environment. Zoom’s communications platform continues to transform the way global organizations connect, communicate, and collaborate. As the company’s chief executive, Eric led Zoom to one of the highest-performing tech IPOs of 2019. Business Insider named Eric one of the Most Powerful People in Enterprise Tech in 2017. In 2018, Glassdoor recognized him as the top CEO for large U.S. companies. In 2019, he was recognized in the Bloomberg 50 as a leader changing the game in global business. Time Magazine named Eric its 2020 Businessperson of Year as well as one of the 100 Most Influential People of 2020. He was also named Comparably’s Best CEO for Diversity in 2021. Prior to founding Zoom, Eric was corporate vice president of engineering at Cisco, where he was responsible for Cisco’s collaboration software development. Eric was also one of the founding engineers and vice president of engineering at Webex. Eric is a named inventor on 11 issued and 20 pending patents in real-time collaboration.
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Aparna BawaChief Operating Officer
Aparna brings to Zoom an expertise in building operations and infrastructure for rapidly growing technology companies. She serves as our Chief Operating Officer. Prior to this, she was our Chief Legal Officer. Most recently before Zoom, she was SVP, General Counsel for Magento Commerce, which was acquired by Adobe in 2018. Prior to Magento, Aparna was the VP, General Counsel for Nimble Storage (NYSE: NMBL); she was instrumental in Nimble’s initial public offering in 2013. Later, she led Nimble’s sale to Hewlett Packard Enterprise in 2017. Previously, Aparna led the legal and corporate development functions for Inphi Corp (NYSE: IPHI). Bawa began her career as a corporate and securities attorney for Wilson Sonsini Goodrich & Rosati. She was also an investment banker at Lehman Brothers and Deutsche Bank, where she executed multiple IPO and M&A transactions for technology clients.
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Velchamy SankarlingamPresident of Product and Engineering
Velchamy Sankarlingam is President of Product and Engineering for Zoom. Prior to joining Zoom, Velchamy was Senior Vice President of Cloud Services Development and Operations at VMware and had roles across both R&D and IT. He managed a business unit in R&D and was also responsible for all infrastructure in the company, including building and operating one of the largest private clouds. Velchamy was also responsible for helping VMware transform to SaaS and the development of all business applications at VMware. Before joining VMware, Velchamy was Vice President of Engineering and Operations at Cisco where he was responsible for engineering and operations of Webex. Prior to that, Velchamy held Vice President positions at Webex (acquired by Cisco) and Presenter.com (acquired by Webex). He also worked at Andersen Consulting (now Accenture), IBM, Network Computing Devices, and Standard Microsystems. Velchamy is on the board of Bellus3D.
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Kelly SteckelbergChief Financial Officer
Kelly Steckelberg has been the CFO of Zoom Video Communications since 2017, where she led the company through its successful IPO in 2019 and explosive growth in recent years. Previously, she held various roles at technology companies including CEO of Zoosk, and various roles in finance at Cisco, Webex, Epiphany, PeopleSoft, and KPMG. Kelly is a board member and Audit Committee Chair for Qualtrics. She has an MPA in accounting from the University of Texas at Austin.
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Graeme GeddesChief Sales and Growth Officer
As Chief Sales and Growth Officer at Zoom, Graeme Geddes is responsible for leading Zoom’s sales, solution engineering, sales operations, enablement, and channel teams across the globe. A 20-year collaboration industry veteran, Graeme joined Zoom in 2019 as General Manager of Zoom’s Phone business, taking it from product launch to more than 5.5 million seats sold in less than four years. He has also spearheaded the successful go-to-market strategies of many of Zoom’s recent platform innovations including Zoom Contact Center, Zoom Rooms, and Zoom IQ for Sales. Before joining Zoom, Graeme spent nearly 16 years at Cisco in a variety of leadership roles, finishing his tenure there as Americas Director for Collaboration Sales of Webex Meetings, Team Messaging and Video Endpoints. He also spent nearly four years as a firefighter with the California Department of Forestry and Fire Protection. He holds a BS in Business Administration from California Polytechnic State University – San Luis Obispo and a certificate in Innovation Leadership from the Stanford University Graduate School of Business.
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Michael AdamsChief Information Security Officer
Michael Adams brings nearly 30 years of security and leadership experience as Zoom’s Chief Information Security Officer. Michael joined Zoom in August 2020 and served as Chief Counsel to the COO and CISO while building the company’s insider risk, global intelligence, operations assurance, and security legal programs. A graduate of the U.S. Naval Academy who began his career as an engineer, Michael was previously an advisor to two Chairmen of the Joint Chiefs of Staff, numerous prominent publicly traded and privately held companies, and the highest levels of the U.S. Government. He enjoyed success as an executive at Palantir and as a partner in a major international law firm. Michael and his wife, two children, and Chesapeake Bay retriever live in Charlotte, North Carolina where they are active members of the community and longtime, die hard Baltimore Orioles fans.
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Abhisht AroraHead of Corporate Strategy
Abhisht heads Corporate Strategy at Zoom including key growth initiatives and strategic planning. Prior to joining Zoom, he was VP of Product at Microsoft Teams. He spent over 20 years at Microsoft in senior business and product leadership roles including those at Xbox, Bing, Windows, Office, and Surface. He has a successful track record of delivering product innovation for customers such as the creation of Xbox Game Pass, and driving step function usage and revenue growth at Bing and Xbox Live. Abhisht has managed scale platform businesses with multi-sided ecosystems across diverse business models of advertising, subscriptions, transactions, licensing, and device sales. Abhisht holds an MBA from the Kenan Flagler Business School at UNC – Chapel Hill and a Master of Commerce degree from Mumbai University, and is a Chartered Accountant (India).
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Wendy BerghGeneral Manager, Online Business
Wendy Bergh is General Manager of Zoom’s Online Business, responsible for the company’s Online revenue growth and customer experience by leading the Online go-to-market, product, engineering, and payments teams. Wendy brings to Zoom over 20 years of experience in leadership roles across leading consumer and enterprise brands with deep domain expertise in e-commerce, marketing, and mobile. Previous to Zoom, Wendy held leadership roles at Service Now, Minted, and Walmart. Wendy holds an MBA from Stanford University’s Graduate School of Business and a B.A. from Colby College.
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Nick ChongChief Services Officer
Nick is responsible for Zoom’s global customer support and services organization. Prior to that he was Zoom’s Head of Global Services, responsible for global professional services and Zoom Rooms evangelism, and Head of Product Marketing. Nick has an extensive background in technology, market development, product strategy, and pursuit of customer satisfaction. Prior to Zoom, Nick was the founder of the first Emerging Technology business unit at Cisco Systems in India. He led business incubation, technology acquisition and go-to-market strategy. Nick also held senior leadership roles as Director of Product Management at Perfigo (acquired by Cisco) and Director of Global Support at Intruvert (acquired by McAfee). Both network security solutions (NAC and IPS) attained the #1 market leadership positions and evolved to become critical stakes of the $3Bn network security market. In addition, Nick spent over 7 years with Cisco Global Support and Services in San Jose and Brussels. Nick holds a Master of Business Administration from Santa Clara University and Bachelor’s in Computer Engineering from Kansas State University.
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Shane CrehanChief Accounting Officer
Shane Crehan is the Chief Accounting Officer at Zoom and brings a wealth of experience in technology, fintech, and financial services. Prior to joining Zoom, he was Chief Accounting Officer for Eventbrite. He previously spent eight years at Facebook in multiple roles, including as Head of International Finance and Global Finance Operations. He holds a BA in Law and Accounting from the University of Limerick and is a Fellow Chartered Accountant of Chartered Accountants Ireland. He lives in Menlo Park and enjoys skiing, hiking, and reading.
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Lynn HaalandChief Compliance, Ethics & Privacy Officer
Lynn joins Zoom as Chief Compliance and Ethics Officer, Chief Privacy Officer, and Deputy General Counsel. Lynn is an expert in governance and compliance for multinationals, privacy law, and U.S. cybersecurity law. Previously, Lynn was SVP, Deputy General Counsel, Global Chief Compliance and Ethics Officer and Chief Counsel, Cybersecurity at PepsiCo. From 2003 through 2015, Lynn was an Assistant U.S. Attorney in the Eastern District of Virginia (EDVA) and Washington, D.C. At EDVA, Lynn served as Deputy Chief of the National Security and International Crime Unit, where she supervised and prosecuted terrorism, international drug trafficking, export and sanctions, cybersecurity, and various other national security cases. Prior to becoming a prosecutor, Lynn worked at the United Nations in New York, the Claims Resolution Tribunal for Dormant Accounts in Zurich, Switzerland, and large law firms in Paris, New York and Washington, D.C.
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Mu HanChief Development Officer
As Zoom’s Chief Development Officer, Mu Han is responsible for leading Zoom’s product development. Prior to joining Zoom, Mu spent 25 years at Microsoft developing communication products. He held the position of Corporate Vice President responsible for real-time communication technology and services that power Microsoft Teams and Skype. He was instrumental in developing calling and meetings scenarios in Teams and leading the scaling effort through the pandemic. Before that, he held various leadership positions in developing all versions of Microsoft’s Unified Communications products. He began his career as a developer in Windows and enabled video calling in Windows Messenger. Mu holds a master’s degree in Computer Science from the University of Illinois at Urbana-Champaign and a bachelor’s degree in Computer Science from Tsinghua University.
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Smita HashimChief Product Officer
As Zoom’s Chief Product Officer, Smita is responsible for leading Zoom’s product management. She is an industry veteran with 20+ years of product management experience across Google and Microsoft. Her product experience spans leading delivery of television over IP networks at Microsoft, leading and scaling Google Meet, and more recently managing real-time communications platform and products at Microsoft Teams. Beyond video, Smita has led Google Voice (Phone), Google Calendar and Tasks, Google Adwords product suite for local advertisers, and Google Chromebooks device portfolio and ecosystems. Smita grew up in India where she received her B.Tech in Electrical Engineering at IIT Kanpur. She received her masters from Princeton University in EECS and a Ph.D. from UC Santa Barbara focused on image and video compression. Smita is a recipient of IIT Kanpur distinguished alumni award and founder of IIT Kanpur women alumni network WIN.
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Brendan IttelsonChief Technology Officer
Brendan leads technology strategy and innovation at Zoom. Charged with creating and executing Zoom’s technical vision, he brings an extensive background in technology, security, and designing scalable, user-friendly solutions. Brendan joined Zoom in 2015 and led Zoom’s global customer support before transitioning to CTO in 2020. Prior to Zoom, Brendan worked as both a contractor and a Department of Defense civilian employee in the federal sector, creating, implementing, and supporting various global identity management systems. After leaving the DoD, Brendan transitioned to the financial sector and joined a FinTech startup, Dynamics Inc, where he served as VP of Special Operations. In that role he combined his business and technology background on special projects, including helping to revolutionize payments without disrupting the way payment systems work. Brendan holds a bachelor’s degree in Business Administration from the University of Oregon and a certificate in Identity Management from the Naval Postgraduate School.
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Matthew SaxonChief People Officer
Matthew Saxon leads People Experience at Zoom, ensuring that the core value of Care is reflected in the company’s approach to benefits; compensation; diversity, equity, and inclusion; recruitment; culture; and employee experiences. He brings with him over two decades of experience in the HR field, serving most recently as Vice President of People Operations at Meta, where he helped develop the strategic people roadmap and led the delivery of programs and services supporting significant increases in headcount and company growth. He was also Senior Vice President of Compensation, HR Operations, and Shared Services for Humana Inc., and held several leadership positions at Motorola, Inc., including Vice President of Total Rewards and Vice President of Human Resources for Asia Pacific and Middle East.
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Awinash SinhaCorporate CIO
Awinash Sinha is Zoom’s Corporate CIO, responsible for the company’s information technology, data science and analytics, and business application organizations. Awinash brings to Zoom over 20 years’ experience in enabling business outcomes and scaling fast-growing companies. Prior to Zoom, as Vice President, Awinash was leading Business applications, Data Engineering, and Analytics functions at VMware. In this role, he led major efforts in support of VMware’s customers and partners. His focus had been on business growth and transformation to subscription/SaaS business model. Prior to VMware, Awinash had leadership roles with NetApp, Juniper Networks, Cisco Systems, and PwC. He has an academic background in Engineering and Business Administration.
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Jeff TrueGeneral Counsel
Jeff True has over 20 years of experience leading and scaling legal departments for tech companies in Silicon Valley. Most recently, Jeff was EVP and General Counsel at Palo Alto Networks, the global cybersecurity leader, where he was the first attorney hired at the company in 2011, led its successful IPO in 2012, and grew the legal and policy function to 60 people. Prior to that, Jeff served as VP and General Counsel at 2Wire, a broadband networking solutions company, from 2005 to 2010. In this role he oversaw all legal functions and helped lead the acquisition of the company by Pace plc. Jeff also served as Associate General Counsel of Informatica, where he was responsible for a variety of corporate, commercial, and IP matters from 1998 to 2005. Jeff began his career at a billion-dollar freight shipping company handling a variety of transactional matters. He holds a B.A. from the University of California at Los Angeles and a J.D. from Santa Clara University.
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Gary J. SorrentinoGlobal Chief Information Officer
Gary Sorrentino serves as Zoom’s Global CIO, after spending over two years as our Global Deputy CIO. A former Managing Director for J.P. Morgan Asset & Wealth Management, Gary was the Global Head of Client Cyber Awareness and Education. For over 12 years, Gary was the Chief Technology Officer for J.P. Morgan AWM’s global technology infrastructure initiatives, where he managed its Data Privacy program and was responsible for Infrastructure, Application and End User Technology Production Support. In 2014, he assumed a new role as the lead for their Cybersecurity efforts and developed a firm wide “Protect the Client” Cyber program designed to raise cybersecurity awareness among employees and clients. With almost 40 years of experience in Information Technology, Gary has served in various other IT leadership positions in firms across the financial services industry. Prior to joining J.P. Morgan in 2005, Gary was Head of Global Infrastructure and Head of Technology Efficiencies at Citi Private Bank, where he was responsible for Global Infrastructure Support and strategic technology initiatives. Other roles he has held include Global Technology CFO at Credit Suisse and North America IT Controller at UBS
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Board of Directors
Jonathan ChadwickIndependent Board Member
Mr. Chadwick has served as a member of our board of directors since September 2017. Since April 2016, Mr. Chadwick has been a private investor. From November 2012 to April 2016, Mr. Chadwick served as Chief Financial Officer, Chief Operating Officer and Executive Vice President of VMware, Inc., a virtualization and cloud infrastructure solutions company. From March 2011 until October 2011, he served as the Chief Financial Officer of Skype Communication S.a.r.l., a voice over IP (VoIP) service company, and as a Corporate Vice President of Microsoft Corporation, a technology company, after its acquisition of Skype Communication S.a.r.l. from October 2011 until November 2012. From June 2010 until February 2011, Mr. Chadwick served as Executive Vice President and Chief Financial Officer of McAfee, Inc., a security software company, until its acquisition by Intel Corporation. From September 1997 until June 2010, Mr. Chadwick served in various executive roles at Cisco Systems, Inc. He also worked for Coopers & Lybrand, an accounting firm (now PricewaterhouseCoopers) in various roles in the United States and United Kingdom. He currently serves on the boards of directors of Elastic N.V., a search and data analysis company, ServiceNow, Inc., a cloud computing company, and various private companies. He previously served on the board of directors of Cognizant Technology Solutions Corporation, an IT business services provider, and F5 Networks, Inc., an application networking delivery company. Mr. Chadwick is a Chartered Accountant in England and holds a B.Sc. degree in Electrical and Electronic Engineering from the University of Bath.
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Peter GassnerIndependent Board Member
Mr. Gassner has served as a member of our board of directors since October 2015. Since January 2007, Mr. Gassner has served as Chief Executive Officer and member of the board of directors of Veeva Systems Inc., a cloud computing company. Prior to that, from July 2003 to June 2005, Mr. Gassner served as Senior Vice President of Technology at salesforce.com, inc., a global leader in CRM. From January 1995 to June 2003, Mr. Gassner served as Chief Architect and General Manager of PeopleTools at PeopleSoft, Inc., a company providing human resources management systems acquired by Oracle. Mr. Gassner previously served on the board of directors of Guidewire Software, Inc., a software publisher. Mr. Gassner holds a B.S. in Computer Science from Oregon State University.
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Cindy HootsIndependent Board Member
Cindy Hoots has served as the Chief Digital Officer and Chief Information Officer at AstraZeneca PLC, a pharmaceutical company, since January 2020. From January 2018 to December 2019, she served as Global Vice President of Technology of Unilever PLC, a multinational consumer goods company. Prior to joining Unilever, Hoots served as Vice President of Next Generation Products, Commercial, and Digital Transformation at British American Tobacco plc from 2016 to 2018. She also spent 16 years at Mars, Incorporated. Ms. Hoots received a B.S. in Computer Information Systems from DeVry Institute of Technology.
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Bill McDermottIndependent Board Member
Bill McDermott has served as the Chief Executive Officer and a member of the Board of Directors of ServiceNow, Inc., a public digital workflow company, since November 2019. From 2010 through 2014, McDermott served as Co-Chief Executive Officer, and from 2014 until October 2019, as sole Chief Executive Officer, of SAP SE (“SAP”), a multinational software company providing enterprise software. McDermott joined SAP in 2002 as Chief Executive Officer of SAP America, Inc., and served on the SAP Executive Board from 2008 until October 2019. Prior to joining SAP, McDermott served as Executive Vice President of Worldwide Sales and Operations at Siebel Systems, Inc. from and served as President of Gartner, Inc. Prior to that, McDermott held several senior executive roles at Xerox Corporation. McDermott currently serves on the board of directors of Fisker Inc., an automotive technology company. McDermott received a B.A. in business management from Dowling College, received his M.B.A from Northwestern University’s Kellogg School of Management and completed the Executive Development Program at the Wharton School of Business.
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Lieut. Gen. H.R. McMasterIndependent Board Member
Lieut. Gen. H.R. McMaster, U.S. Army, retired has served as a member of the Zoom Board of Directors since May 2020. Since September 2018, he has served at Stanford University as the Fouad and Michelle Ajami Senior Fellow at the Hoover Institution, the Susan and Bernard Liautaud Fellow at the Freeman Spogli Institute and as lecturer at the Graduate School of Business. He served as a commissioned officer in the United States Army for thirty-four years until his retirement in June 2018. From February 2017 to April 2018, McMaster was the 26th Assistant to the President for National Security Affairs. General McMaster holds a B.S. from the United States Military Academy at West Point and a M.A. and Ph.D. in History from the University of North Carolina at Chapel Hill.
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Janet NapolitanoIndependent Board Member
Janet Napolitano is a Professor of Public Policy at the Goldman School of Public Policy at UC Berkeley. She served as the twentieth president of the University of California, the nation’s largest public research university with ten campuses, five medical centers, three affiliated national laboratories, and a statewide agriculture and natural resources program. Prior to joining the University of California, Professor Napolitano served as Secretary of Homeland Security from 2009 to 2013. She is a former two-term Governor of Arizona, a former Attorney General of Arizona, and a former U.S. Attorney for the District of Arizona. In 2019, Napolitano published How Safe Are We? Homeland Security Since 9/11. Professor Napolitano earned her B.S. degree, summa cum laude, in Political Science from Santa Clara University, and her J.D. from the University of Virginia. She is based in Berkeley, CA.
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Dan ScheinmanIndependent Board Member
Dan Scheinman has served as a member of our board of directors since January 2013. Since April 2011, Dan has served as an angel investor. From January 1997 to April 2011, Dan served in various roles at Cisco Systems, Inc., most recently as Senior Vice President, Cisco Media Solutions Group. He currently serves on the boards of directors of Arista Networks, Inc., a cloud networking company and SentinelOne, an endpoint protection company. Dan holds a B.A. degree in Politics from Brandeis University and a J.D. from the Duke University School of Law.
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Santi SubotovskyPartner, Emergence Capital
Santi Subotovsky has served as a member of our board of directors since December 2014. Mr. Subotovsky is a General Partner at Emergence Capital, a venture capital firm, and he has been with the firm since 2010. In 1999, Mr. Subotovsky founded AXG Tecnonexo, an e-learning vendor in Latin America. Mr. Subotovsky is also a director of several private companies. He holds a B.S. in Economics from Universidad de San Andrés in Argentina and an M.B.A. from Harvard Business School. Mr. Subotovsky is an Endeavor Entrepreneur and Kauffman Fellow.
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Eric S. YuanCEO & Founder, Zoom
Eric S. Yuan. Mr. Yuan is the founder of our company and has served as the Chairman of our board directors, President and Chief Executive Officer since June 2011. From May 2007 to June 2011, Mr. Yuan served as Corporate Vice President of Engineering at Cisco Systems, Inc., a multinational technology company. Mr. Yuan served in various roles, most recently as Vice President of Engineering, at WebEx Communications, Inc., an internet company, from August 1997 until its acquisition by Cisco Systems, Inc. in May 2007. Mr. Yuan holds a Bachelor’s degree in Applied Math from Shandong University of Science & Technology and a Master’s degree in engineering from China University of Mining & Technology.
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