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Conversation intelligence platform for sales teams

Close deals fast and delight your customers with Zoom’s sales conversational intelligence tool for Zoom Meetings and Zoom Phone.

Conversation intelligence platform for sales teams
Conversation Intelligence Software for Sales Leaders

Sales leaders

  • Provide actionable feedback

    Reduce anecdotal feedback and quickly identify areas for improvement using post-meeting analysis that includes transcription highlights as well as sentiment and engagement scores.

  • Forecast more accurately

    Digestible, aggregated insights integrated into your CRM give context on your sales funnel, highlight deals that need attention, and identify pipeline trends.

  • Understand sales deals better

    View sales deals by stage, size, teams, opportunity name, and use analytics for the number of interactions, competition, and customer sentiments to identify sales improvements.

Sellers Leveraging Conversation Intelligence


  • Help close more sales deals

    Review your calls to determine what questions and topics were most engaging, which next steps make the most sense, and receive an engagement and sentiment score.

  • Improve your presentation skills

    Present like a pro with insights such as talk-listen ratio, talking speed, patience, use of filler words, sentiment analysis, and more.

  • Automate the way you work

    CRM integration paired with features like transcription highlights automate documentation and remind sellers of next steps to keep deals moving.

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Conversation Intelligence Tools for Marketing and Sales Enablement

Marketing and sales enablement

  • Replicate best practices and onboard sellers faster

    Showcase sales best practices with curated playlists of recording snippets to get new sellers up to speed faster and provide more impactful training.

  • Evaluate your marketing messages faster

    Give your marketing teams access to your sales calls to understand which messages are working and which are not.

  • Improve your competitive strategy

    See which competitors are mentioned the most, why you’re winning or losing against them, and what sentiments are commonly associated with them.

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