Zoom is for Everyone
Accessibility is at the heart of what we do.
The Zoom difference: Communication without barriers
- Capabilities for all: Whether you’re a free or paid user, we have options for you
- Real-time interaction: Live transcriptions, so you don’t fall behind in the conversation
- Complete experience: Going beyond in-meeting support with post-meeting functionality, such as recording highlights and search
Captioning & Transcription Options
- Auto-generated captions
Zoom meetings and webinars automatically provide live captioning. - Manual captions
Assign someone to type captions during the meeting. - Third-party captioning
Zoom integrates seamlessly with third-party closed captioning providers using our Closed Captioning REST API.
Video Options
Video Options
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Multi-spotlight
A meeting host can spotlight the sign language interpreter so they are always in view for everyone. -
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Multi-pinning
Select the meeting participants you wish to prioritize and pin them for your own custom view. -
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Re-arrange Gallery View
Create your own view by clicking and dragging video tiles.
Case Study
Learn how our customers are leveraging Zoom’s all-in-one platform to address their communications challenges.
Brian Knight
Director of Information Technology
Hamilton County Developmental Disabilities Services (HCDDS)
“Now that you have it built-in, [Live Transcription] works flawlessly. We have some hearing-impaired individuals and employees, and having closed captioning helps them out.”
Read The Story
Accessibility Settings
Display Settings
Customize the font size of chat and captions.
Keyboard Accessibility
Control your Zoom experience with just a keyboard. Zoom supports Keyboard Shortcuts for easy navigation.
Screen Reader Support
Use Zoom with a screen reader and customize the audible announcements you want to hear with granular control over screen reader alerts.
More Accessibility Features
Voicemail transcription
Dark mode
Compliance
WCAG 2.1 AA Standards
Revised Section 508 Standards
EN 301 549 Accessibility requirements
Resources
To provide accessibility feedback, report an issue, or request accessibility support, please email access@zoom.us .
For Canadian residents or customers, if you have accessibility feedback on Zoom Phone, please email zoomphone-canada-access@zoom.us . See the Accessibility FAQ for a description of our Feedback Process pursuant to the Accessible Canada Act.
Accessibility Documents
Revision Date: April 2022