Zoom is for Everyone

Accessibility is at the heart of what we do.

Screenshot of the Zoom Meeting application with an ASL interpreter

The Zoom difference: Communication without barriers

Zoom puts users front and center, driving inclusivity for everyone. We listen to our customers and are continually looking for ways to build the very best, most accessible communications experience.
  • Capabilities for all: Whether you’re a free or paid user, we have options for you
  • Real-time interaction: Live transcriptions, so you don’t fall behind in the conversation
  • Complete experience: Going beyond in-meeting support with post-meeting functionality, such as recording highlights and search

Captioning & Transcription Options

  • Auto-generated captions
    Zoom meetings and webinars automatically provide live captioning.
  • Manual captions
    Assign someone to type captions during the meeting.
  • Third-party captioning
    Zoom integrates seamlessly with third-party closed captioning providers using our Closed Captioning REST API.
accessibility features

Video Options

Video Options

  • Multi-spotlight
    A meeting host can spotlight the sign language interpreter so they are always in view for everyone.

  • Multi-pinning
    Select the meeting participants you wish to prioritize and pin them for your own custom view.

  • Re-arrange Gallery View
    Create your own view by clicking and dragging video tiles.

Accessibility Settings

   Display Settings

Customize the font size of chat and captions.

   Keyboard Accessibility

Control your Zoom experience with just a keyboard. Zoom supports Keyboard Shortcuts for easy navigation.

   Screen Reader Support

Use Zoom with a screen reader and customize the audible announcements you want to hear with granular control over screen reader alerts.

Screenshot of the Zoom Accessibility Settings window

More Accessibility Features


WCAG 2.1 AA Standards

Revised Section 508 Standards

EN 301 549 Accessibility requirements

Accessibility Documents

Revision Date: September 2023