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Deliver intelligent support with our AI chatbot

Ready 24/7 to provide quick, personalized help and boost your team’s productivity. Coming soon!

Deliver intelligent support with Zoom's AI chatbot

Resolve customer issues quickly, accurately, and at scale

  • The right answers right now

    Our AI chatbot with machine learning guides users to accurate answers fast, reducing the burden on your team.

  • Better understanding, higher accuracy

    Natural language processing intelligently detects what each user truly needs and provides the best possible answer.

  • Actionable analytics

    Insights go beyond basic reporting to help you improve your product and support operations.

Deliver personalized experiences that leave a lasting impression

Deliver personalized experiences that leave a lasting impression

  • Always On

    Deliver consistently great service across a host of channels – web, mobile, and social – in any language, 24/7.

  • Personalized Journeys

    Create customized flows and messages for unique segments based on their profile or data attributes.

  • Intelligent Hand-Offs

    Guide users to the correct channel or support agent when needed with the key details to keep everyone on the same page.

Boost your contact center efficiency while saving money

Boost your contact center efficiency while saving money

  • Integrates with CCaaS and CRM software

    Connects seamlessly with Zoom Contact Center and leading CRM providers like Zendesk and ServiceNow.

  • Fewer tickets, better performance

    Answers questions and handles requests without involving a live agent, so your team can focus on more complex issues.

  • Fast time to value

    Deploys fast, reduces ticket volumes, and begins shortening handle times immediately.

Talk to Us

Learn how Zoom Virtual Agent can help improve your support experience and empower your team.

Learn how Zoom Virtual Agent can help improve your support experience

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