- Industries
- Government
A communications platform for federal, state, and local agencies
Federal, state, and local government organizations can use Zoom or Zoom for Government to evolve public services, improve citizen engagement, and embrace digital transformation.
Secure communications from the start
Our secure government communication platform helps protect the exchange of important government information, all with robust controls necessary for compliance.
A new kind of flexibility
Zoom’s flexible architecture is built with your workforce in mind, including strategic solutions that enable government employees to do their best work from anywhere.
Expanding citizen engagement
From video-first public safety services to increased access to justice, our dynamic government communications platform and integrations evolve the way you connect with citizens.
Zoom for Government vs. commercial Zoom
In the United States, we offer a separate platform, called Zoom for Government (ZfG), that is designed to conform with the federal government’s security requirements. While originally created for federal agencies, ZfG is also available to U.S. state and local government customers as well as other approved businesses and organizations.
Zoom for Government has:
- Been authorized at the FedRAMP Moderate Level
- Received Provisional Authorization (PA) from the Defense Information Systems Agency (DISA) for the Department of Defense (DoD) at Impact Level 4 (IL4)
- Obtained an Authorization to Operate (ATO) from the Department of the Air Force for conducting IL4 CUI-based video meetings and phone calls
- Achieved a StateRAMP Moderate authorization
The platform’s controls also support the following compliance requirements:
- HIPAA
- CMMC
- CJIS
Zoom for Government delivers an intuitive and secure experience similar to commercial Zoom. Both versions of the platform are scalable and flexible, giving today’s public sector organizations what they need to achieve their goals while still helping to protect important information.
Zoom platform solutions for government organizations
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Increase citizen engagement
Open a digital dialogue with the public
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Update legacy operations
Say goodbye to analog processes
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Transform service delivery
Improve outcomes through refined services
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Scale public safety
Strengthen how you safeguard and support citizens
Serve every member of your community by evolving the way you reach constituents
Zoom Meetings
Make town halls interactive and engaging with HD video and in-meeting chat
Zoom Phone
Streamline how you field incoming inquiries with call queues and auto-attendants
Zoom Rooms
Expand the courtroom experience by deploying smart, touch-enabled in-office hardware
App Marketplace
Meet constituents where they are and across their preferred applications
Zoom’s flexible architecture enables agile operations, helping expedite traditional government work
Zoom Meetings
Attract and retain better talent by encouraging a hybrid workplace and flexible collaboration
Zoom Phone
Deploy features like call routing to delegate administration across departments and teams
Zoom Rooms
Connect officials, staffers, and even in-the-field teams from the office, homes, and on the go
Zoom Team Chat
Communicate quickly with co-workers around the country through instant messaging
Zoom Webinars
Scale internal learning courses or compliance trainings to a large audience
Simplify mission-critical communications with a platform designed for omnichannel services
Zoom Meetings
Make your press conference or courtroom more accessible with auto-generated captions
Zoom Phone
Communicate on the go while still maintaining the privacy of your personal number
Zoom Rooms
Deploy digital signage to display announcements and information in official buildings
Zoom Events
Celebrate local events and special holidays together in an engaging virtual setting
Available in commercial Zoom only
Improve government communication with field personnel, secure communities, and help protect lives
Third-party integrations
Zoom offers APIs and the latest SDKs to allow dynamic integrations with software and hardware partners, further enabling situational awareness and first responder activities
Zoom Rooms
Create learning spaces and enable virtual family visitation for incarcerated people
Zoom Phone
Communicate in areas where data speeds are reduced, even leveraging the SMS feature for text messages
Zoom One for Government
Enable richer collaboration, ensure tighter alignment and drive mandated Future of Work initiatives across government agencies, employees, contractors and teams with Team Chat & channels, Phone, Whiteboard and Meetings in a single offering.
Government and public sector entities have an option of using the Zoom One for US Government (FEDRAMP) or the standard Zoom One offering. Please check with your Zoom account team for more information.
Empower agency communications with a fully capable unified communications platform
Collaborate on Zoom Whiteboard from your desktop or room, and easily share it with others
Use cloud-based Zoom Phone for seamless communications amongst employees when in the field and for redundancy
Accelerate agency productivity with Zoom Meetings, Team Chat and Zoom Rooms for huddles, sidebar conversations and conference room connectivity
Leverage Zoom Events and Webinars for constituent outreach when conducting civil and council meetings
Strengthen your relationship with the public
Get connected with citizens and convey important government information by deploying solutions designed for seamless communication.
Elevate public services
Zoom’s comprehensive government communication platform meets the dynamic needs of agencies looking to connect with constituents and provide more accessible, modern public services.
From city council meetings to search and rescue operations, forge meaningful connections with Zoom’s dynamic unified communications platform, which is anchored by reliable, HD video and audio.
Workforce transformation
Whether you’re a local department or state agency, strip government work of redundancies and stagnant processes by building a workspace defined by technology tailored to employees’ needs.
Zoom provides industry-leading virtual meetings, chat, VoIP phone systems, and workspace solutions to help your agency embrace a new era defined by innovation and ingenuity.
Your government digital transformation questions, answered
Get the information you need on using Zoom or Zoom for Government at your agency.
Inspiring customer stories
Learn how the Zoom platform helped Hamilton County Developmental Disabilities Services improve case management and service delivery.
Discover how the Florida State Courts System keeps its judicial dockets moving with Zoom Rooms, Zoom Meetings, Zoom Team Chat, and Zoom Webinars.
Get started with Zoom and Zoom for Government
Commercial Zoom
Jumpstart your agency’s digital transformation with our modern collabortation platform.
Zoom for Government
Learn about our FedRAMP and IL4-authorized unified communications platform..