A communications platform for federal, state, and local agencies
Federal, state, and local government organizations can use Zoom or Zoom for Government to evolve public services, improve citizen engagement, and embrace digital transformation.
Zoom for Government vs. commercial Zoom
In the United States, we offer a separate platform, called Zoom for Government (ZfG), that is designed to conform with the federal government’s security requirements. While originally created for federal agencies, ZfG is also available to U.S. state and local government customers as well as other approved businesses and organizations.
Zoom for Government has:
- Been authorized at the FedRAMP Moderate Level
- Received Provisional Authorization (PA) from the Defense Information Systems Agency (DISA) for the Department of Defense (DoD) at Impact Level 4 (IL4)
- Obtained an Authorization to Operate (ATO) from the Department of the Air Force for conducting IL4 CUI-based video meetings and phone calls
- Achieved a StateRAMP Moderate authorization
The platform’s controls also support the following compliance requirements:
Zoom for Government delivers an intuitive and secure experience similar to commercial Zoom. Both versions of the platform are scalable and flexible, giving today’s public sector organizations what they need to achieve their goals while still helping to protect important information.
Zoom platform solutions for government organizations
Increase citizen engagement
Open a digital dialogue with the public
Update legacy operations
Say goodbye to analog processes
Transform service delivery
Improve outcomes through refined services
Scale public safety
Strengthen how you safeguard and support citizens
Serve every member of your community by evolving the way you reach constituents
Make town halls interactive and engaging with HD video and in-meeting chat
Streamline how you field incoming inquiries with call queues and auto-attendants
Expand the courtroom experience by deploying smart, touch-enabled in-office hardware
Meet constituents where they are and across their preferred applications
Zoom’s flexible architecture enables agile operations, helping expedite traditional government work
Attract and retain better talent by encouraging a hybrid workplace and flexible collaboration
Deploy features like call routing to delegate administration across departments and teams
Connect officials, staffers, and even in-the-field teams from the office, homes, and on the go
Zoom Team Chat
Communicate quickly with co-workers around the country through instant messaging
Scale internal learning courses or compliance trainings to a large audience
Simplify mission-critical communications with a platform designed for omnichannel services
Make your press conference or courtroom more accessible with auto-generated captions
Communicate on the go while still maintaining the privacy of your personal number
Deploy digital signage to display announcements and information in official buildings
Celebrate local events and special holidays together in an engaging virtual setting
Available in commercial Zoom only
Improve government communication with field personnel, secure communities, and help protect lives
Zoom offers APIs and the latest SDKs to allow dynamic integrations with software and hardware partners, further enabling situational awareness and first responder activities
Create learning spaces and enable virtual family visitation for incarcerated people
Communicate in areas where data speeds are reduced, even leveraging the SMS feature for text messages
Zoom One for Government
Enable richer collaboration, ensure tighter alignment and drive mandated Future of Work initiatives across government agencies, employees, contractors and teams with Team Chat & channels, Phone, Whiteboard and Meetings in a single offering.
Government and public sector entities have an option of using the Zoom One for US Government (FEDRAMP) or the standard Zoom One offering. Please check with your Zoom account team for more information.
Strengthen your relationship with the public
Get connected with citizens and convey important government information by deploying solutions designed for seamless communication.
Cloud calling capabilities
Communicate with co-workers or constituents in a pinch with Zoom Phone’s agile calling features.Learn About Phone
Innovative video communications
Elevate your calls to video to connect groups of up to 1,000 people for internal trainings or coordination across departments — all in a secure environment you can engage with from home, the office, or on the road.Learn About Meetings
Elevate public services
Zoom’s comprehensive government communication platform meets the dynamic needs of agencies looking to connect with constituents and provide more accessible, modern public services.
From city council meetings to search and rescue operations, forge meaningful connections with Zoom’s dynamic unified communications platform, which is anchored by reliable, HD video and audio.
Whether you’re a local department or state agency, strip government work of redundancies and stagnant processes by building a workspace defined by technology tailored to employees’ needs.
Zoom provides industry-leading virtual meetings, chat, VoIP phone systems, and workspace solutions to help your agency embrace a new era defined by innovation and ingenuity.
Your government digital transformation questions, answered
Get the information you need on using Zoom or Zoom for Government at your agency.
Zoom for public safety
This guide explores the modernization of today’s public safety capabilities — offering insights on how to utilize Zoom technology to improve communication with field personnel, secure communities, and save lives.Learn more
Zoom for the judicial system
As courtrooms embrace a new hybrid reality, judicial leaders are tasked with understanding how to use technology to improve experiences and increase access to justice. This guide explores the future of courts — offering industry insights and tips on how to build a hybrid or virtual courtroom designed for tomorrow.Learn more
Inspiring customer stories
See how the Kansas State Department of Corrections used Zoom’s unified communications platform to improve outcomes for incarcerated people.
Learn how the City of San Jose uses Zoom to modernize operations, improve resident engagement and accessibility, and more.
Learn how the Zoom platform helped Hamilton County Developmental Disabilities Services improve case management and service delivery.
Discover how the Florida State Courts System keeps its judicial dockets moving with Zoom Rooms, Zoom Meetings, Zoom Chat, and Zoom Webinars.
Get started with Zoom and Zoom for Government
Jumpstart your agency’s digital transformation with our modern collabortation platform.
Zoom for Government
Learn about our FedRAMP and IL4-authorized unified communications platform..