Customer Stories

    Financial Services

    National Australia Bank

    How Zoom Has Been a ‘Real Game-Changer’ for National Australia Bank

    National Australia Bank uses Zoom Rooms to improve employee productivity while enhancing the meeting and collaboration experience.

    The benefit of Zoom is it’s really allowed us to maximize our existing investments. So, we have 500 [conference] rooms, and a lot of participation in our Zoom Meetings happens from those rooms still, and it’s a better experience now than it’s ever been.

    Trent Harris

    Head of Collaboration and Unified Communications, NAB

    The benefit of Zoom is it’s really allowed us to maximize our existing investments. So, we have 500 [conference] rooms, and a lot of participation in our Zoom Meetings happens from those rooms still, and it’s a better experience now than it’s ever been.

    Trent Harris

    Head of Collaboration and Unified Communications, NAB

    Check out our latest case study with the National Australia Bank (NAB), a leading innovator in the global financial services industry. An important element of NAB’s digital transformation focused on the updating of legacy technologies and adopting a cloud-first, multi-cloud strategy while maintaining security and compliance in a highly regulated industry.

    Trent Harris, head of collaboration and unified communications for NAB, supports the bank’s messaging and conferencing platforms. Here are a few things Trent had to say about NAB’s digital transformation journey and the impact of Zoom and Zoom Rooms.

    Zoom was ‘a no-brainer’

    “The use of Zoom was really a no-brainer. It ticked our boxes, and it’s been quite an easy adoption, to be perfectly honest.”

    “In the case of Zoom, we actually get active people coming up and saying, ‘Hey, this is awesome. This has really been a real game-changer for my business unit.’”

    Trent Harris

    Head of Collaboration and Unified Communications

    The benefit of Zoom Rooms

    “The benefit of Zoom is it’s really allowed us to maximize our existing investments. So, we have 500 [conference] rooms, and a lot of participation in our Zoom Meetings happens from those rooms still, and it’s a better experience now than it’s ever been.”

    More technology trust

    “Now we’re finding people are meeting a lot more but for a lot shorter periods of time, because it just works. So, people start to trust the technology.”

    Explore what's possible with Zoom

    Our customers inspire us! See how organizations are using our platform to connect, communicate, and get more done together.

    BPAY Group enabled streamlined communication and collaboration for its hybrid workforce with Zoom's unified communications platform.

    Read Case Study

    Bridgewater Associates shares how its teams enabled effective collaboration during the pandemic with the creation of outdoor Zoom...

    Read Case Study

    Happy State Bank found it easy to adopt Zoom for critical employee communications, stockholder meetings, and board meetings...

    Read Case Study

    Dixon Hughes Goodman sought a consolidated communications solution to enable employees to build trust and rapport with global...

    Read Case Study

    Berkowitz Pollack Brant replaced complex legacy solutions with the Zoom platform for more affordable, consolidated communications.

    Read Case Study

    The Zoom platform enabled The Motley Fool to create a user-friendly experience, reduce support tickets, and boost collaboration.

    Read Case Study

    Complyport shifted to Zoom Video Webinars to reach prospective clients and demonstrate expertise in a niche industry.

    Read Case Study

    Zoom's video solution met key criteria for Singapore-based GIC: standardization, simplification, and support for multiple devices.

    Read Case Study