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Equinix Turns to Zoom Amid Global Growth for More Efficient Collaboration

Multiple communication technologies at Equinix led to an inconsistent user experience. So the company standardized on Zoom.

It’s all about making our workforce more and more productive, and delivering them an experience that they truly enjoy. Zoom has delivered on both of those.

Milind Wagle

CIO, Equinix

It’s all about making our workforce more and more productive, and delivering them an experience that they truly enjoy. Zoom has delivered on both of those.

Milind Wagle

CIO, Equinix

Equinix specializes in providing the world’s digital infrastructure, operating more than 200 data centers in more than 20 countries. As the company has grown and become more globalized, the need for more efficient collaboration became increasingly apparent. According to Equinix CIO Milind Wagle, the company had:

  • Multiple technologies in place
  • No global standard for collaboration
  • An inconsistent user experience

After a series of very visible technology failures all in a row, Equinix chose Zoom to standardize its communications technology and simplify how it held large meetings, including all-hands session. The organization deployed more than 200 Zoom Rooms across the globe.

With Zoom, the Equinix teams enjoy a stable, reliable platform for their audio, video, and presentation needs and meet with video more than half as much as they did previously.

“With Zoom, we’re not getting escalations, we’re actually getting kudos,” said Kurt Perkins, Global IT Director at Equinix.

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