Zoom platform solutions for manufacturing organizations
Unify communications to align teams and resources
Remotely monitor, repair and maintain equipment
Improve Customer Engagement
Connect with your customers around the world
Bring efficiencies into processes and workflows
Build custom integrations
Customize how you use Zoom
Enhance how you communicate with development teams, operational groups, suppliers, partners and customers with a single, streamlined platform experience.
Use Zoom to connect remote experts with onsite technicians to rapidly and remotely repair defective equipment to minimize downtime and maximize uptime.
Combine high definition video with specialized cameras for remote, virtual assistance
Support enhanced mobility throughout a factory or manufacturing floor
Encourage team building and project alignment with collaborative hybrid workspaces
Enhance the downstream customer experience by using Zoom for product promotions, company events, technical support, customer service and more.
Connect product and support experts with customers using a video-optimized contact center
Overcome barriers of location and build customer loyalty
Enable flexible phone communications with availability on any device
Disseminate your message to widespread audiences
Reimagine what an all-in-one events solution can do for engagement and networking
Use Zoom to enhance all aspects of production and operations from supplier relationships to factory-wide communications to equipment training and other operational use cases.
Provide production staff and personnel the ability to communicate visually
Support enhanced mobility for factory/facility-wide audio communications
Provide multi-day events, training sessions, seminars with registration, ticketing and other features
Build powerful integrations or video-based manufacturing apps with our robust developer platform.
Global connection with clients, partners & experts
Enable global collaboration and learning with our solutions that focus on your employees and customers.
Manufacturing solutions that drive effectiveness and efficiency
Zoom’s comprehensive platform meets the dynamic needs of manufacturing organizations via both internal line of business solutions and external customer engagement solutions. From IT to HR, Sales to Production, Marketing to Operations, Zoom is helping manufacturers to improve all aspects of their business – from product ideation & conceptualization to production & operations to sales & marketing.
Zoom’s reliable, HR video and audio solutions are critical to increasing employee collaboration, strengthening supply chain relationships, shortening production cycles and more.
Zoom, when used for collaboration between product development teams, suppliers, manufacturers and customers, helps to tightly align development efforts resulting in reduced time-to-market and optimized product/market fit.
Zoom can be used to provide remote inspection, remote repair and remote maintenance of machinery and equipment. Video is shared with equipment technicians who then walk the on-site team through a virtual repair process.
Streamlining Operational Workflows
Use of Zoom to ensure factory-wide connectivity for general communications, inventory assist, product inquiries, customer service, equipment training and more.
Improving Customer Engagement
Zoom Contact Center and features such as digital signage help to enhance the “downstream” customer experience by connecting customers to experts for product inquiries, customer service, language assistance and technical support.
Seamless, uninterrupted workflows on a single platform
Whether you’re a manufacturer of apparel, electronics, heavy machinery or consumer packaged goods, now’s the time to simplify communication — not complicate it.
Zoom unifies video, phone, chat, and smart workspaces so you can stay connected with one platform. A number of manufacturing-specific integrations put Zoom inside your organization’s workflows, making it easily adopted by teams of all sizes.
Your Zoom for manufacturing questions, answered
Find resources to help you explore all the benefits of the Zoom platform for connecting the manufacturing industry.
Inspiring customer stories
See how Zoom and RealWear are partnering together for remote repair with handsfree, wearable cameras optimized to work with Zoom in a variety of industries.
Cooper Standard leveraged Zoom to consolidate its technology stack, create a frictionless user experience, and reduce costs.
American Woodmark is using Zoom to create a more open, reliable communications experience.
IAC Group’s legacy audio and video solutions were costly and frustrated users to no end. “Zoom has been a huge stress reliever.”