Zoom platform solutions for government organizations
Increase citizen engagement
Open a digital dialogue with the public
Update legacy operations
Say goodbye to analog processes
Transform service delivery
Improve outcomes through refined services
Scale public safety
Strengthen how you safeguard and support citizens
Serve every member of your community by evolving the way you reach constituents
Make town halls interactive and engaging with HD video and in-meeting chat
Streamline how you field incoming inquiries with call queues and auto-attendants
Expand the courtroom experience by deploying smart, touch-enabled in-office hardware
Meet constituents where they are and across their preferred applications
Zoom’s flexible architecture enables agile operations, helping expedite traditional government work
Attract and retain better talent by encouraging a hybrid workplace and flexible collaboration
Deploy features like call routing to delegate administration across departments and teams
Connect officials, staffers, and even in-the-field teams from the office, homes, and on the go
Communicate quickly with co-workers around the country through instant messaging
Scale internal learning courses or compliance trainings to a large audience
Simplify mission-critical communications with a platform designed for omnichannel services
Make your press conference or courtroom more accessible with auto-generated captions
Communicate on the go while still maintaining the privacy of your personal number
Deploy digital signage to display announcements and information in official buildings
Celebrate local events and special holidays together in an engaging virtual setting.
Available in commercial Zoom only
Improve government communication with field personnel, secure communities, and help protect lives
Zoom offers APIs and the latest SDKs to allow dynamic integrations with software and hardware partners, further enabling situational awareness and first responder activities
Create learning spaces and enable virtual family visitation for incarcerated people
Communicate in areas where data speeds are reduced, even leveraging the SMS feature for text messages
Strengthen your relationship with the public
Get connected with citizens and convey important government information by deploying solutions designed for seamless communication.
Cloud calling capabilities
Communicate with co-workers or constituents in a pinch with Zoom Phone’s agile calling features.
Innovative video communications
Elevate your calls to video to connect groups of up to 1,000 people for internal trainings or coordination across departments — all in a secure environment you can engage with from home, the office, or on the road.
Elevate public services
Zoom’s comprehensive government communication platform meets the dynamic needs of agencies looking to connect with constituents and provide more accessible, modern public services.
From city council meetings to search and rescue operations, forge meaningful connections with Zoom’s dynamic unified communications platform, which is anchored by reliable, HD video and audio.
Zoom for Government vs. commercial Zoom
In the United States, Zoom offers a separate platform called Zoom for Government designed to conform with the federal government’s FedRAMP Moderate security requirements. Although it is designed for federal agencies, Zoom for Government is also available to U.S. state and local government customers as well as other approved businesses and organizations that support the government customer’s mission.
While designed to comply with the stringent requirements of the federal government, Zoom for Government delivers an intuitive and secure experience similar to what commercial Zoom users experience. Both versions of the platform are scalable and flexible, giving today’s governmental organizations what they need to achieve their goals while still helping to protect important information shared across the platform.
Whether you’re a local department or state agency, strip government work of redundancies and stagnant processes by building a workspace defined by technology tailored to employees’ needs.
Zoom provides industry-leading virtual meetings, chat, VoIP phone systems, and workspace solutions to help your agency embrace a new era defined by innovation and ingenuity.
Your government digital transformation questions, answered
Get the information you need on using Zoom or Zoom for Government at your agency.
Zoom for public safety
From collaboration on investigations to location services tied to e-911, the Zoom platform helps transform the way front-line workers perform tasks by streamlining all of their communications in a safe, scalable way.
Zoom for the judicial system
Save time and increase public safety with video parole hearings, arraignments, prison visitation, and witness testimony. using the Zoom Video conferencing and collaboration platform.
Inspiring customer stories
See how the Kansas State Department of Corrections used Zoom’s unified communications platform to improve outcomes for incarcerated people.
Learn how the City of San Jose uses Zoom to modernize operations, improve resident engagement and accessibility, and more.
Learn how the Zoom platform helped Hamilton County Developmental Disabilities Services improve case management and service delivery.