At Zendesk, we use Zoom for all of our video conferencing. We have offices in London, Dublin, Manila, and Singapore, and we’re all now on Zoom Rooms. It was easy to get started, easy to get set up, and we didn’t require a lot of time and training like we normally would. Before we had Zoom we had many tools in the environment. … With our previous solutions, it was not as easy as it was with Zoom to get up and running.
Chris Rouge
AV Project Engineer, ZendeskAt Zendesk, we use Zoom for all of our video conferencing. We have offices in London, Dublin, Manila, and Singapore, and we’re all now on Zoom Rooms. It was easy to get started, easy to get set up, and we didn’t require a lot of time and training like we normally would. Before we had Zoom we had many tools in the environment. … With our previous solutions, it was not as easy as it was with Zoom to get up and running.
Chris Rouge
AV Project Engineer, ZendeskIt’s no secret that Zoom has developed a partnership with our friends at Zendesk over the past couple of years. We have several Zendesk integrations that empower customer success and support teams with instant Zoom meetings right from the Zendesk interface.
But did you also know that Zendesk is also a very happy Zoom customer? Well, it’s true!
Zendesk CIO Tom Keiser, Senior Manager of Collaboration Systems Rujul Pathak, and AV Project Engineer Chris Rouge talked about how Zoom helps them quickly connect its remote offices.
“At Zendesk, we use Zoom for all of our video conferencing. We have offices in London, Dublin, Manila, and Singapore, and we’re all now on Zoom Rooms. It was easy to get started, easy to get set up, and we didn’t require a lot of time and training like we normally would. Before we had Zoom we had many tools in the environment…with our previous solutions, it was not as easy as it was with Zoom to get up and running,” Rouge said.
The results have been phenomenal:
- “Zoom has increased our productivity so much more.” – Pathak
- “The ability to start a Zoom meeting from a Slack chat is amazing.” – Rouge
- “Zoom works. Period. The quality is amazing. We’ve had fantastic results all over the company.” -Pathak
Explore what's possible with Zoom
Our customers inspire us! See how organizations are using our platform to connect, communicate, and get more done together.
How one global cloud communications and audio-visual technology provider found the support they needed from Zoom to power...
Read Case StudyUsing Zoom has enabled Contentsquare’s sales teams to accelerate their sales cycle and foster connections with prospects and...
Read Case StudyShopware AG, a software company based in the countryside in Germany, established itself as an attractive global workplace...
Read Case StudyLearn, how AI unicorn Synthesia.io developed their hybrid work culture with Zoom.
Read Case StudyPhone, Team Chat, Contact Center, Meetings: OctoGate CEO Frank Menne shares how the IT security systems manufacturer used...
Read Case StudyCurrent Health's offerings, including video visits developed using Zoom Meeting SDK, give patients greater flexibility in their healthcare...
Read Case StudyLearn how AccioJob used solutions from the Zoom Developer Platform to enhance collaboration and elevate students’ learning experience.
Read Case StudyZoom’s flexible, reliable Video SDK helped Skylark Drones elevate the capabilities of its platform and scale by tapping...
Read Case StudyCollaboration is core to how Jamf enables teams to manage, access, and secure the Apple devices that drive...
Read Case Study