At Zendesk, we use Zoom for all of our video conferencing. We have offices in London, Dublin, Manila, and Singapore, and we’re all now on Zoom Rooms. It was easy to get started, easy to get set up, and we didn’t require a lot of time and training like we normally would. Before we had Zoom we had many tools in the environment. … With our previous solutions, it was not as easy as it was with Zoom to get up and running.
Chris Rouge
AV Project Engineer, ZendeskAt Zendesk, we use Zoom for all of our video conferencing. We have offices in London, Dublin, Manila, and Singapore, and we’re all now on Zoom Rooms. It was easy to get started, easy to get set up, and we didn’t require a lot of time and training like we normally would. Before we had Zoom we had many tools in the environment. … With our previous solutions, it was not as easy as it was with Zoom to get up and running.
Chris Rouge
AV Project Engineer, ZendeskIt’s no secret that Zoom has developed a partnership with our friends at Zendesk over the past couple of years. We have several Zendesk integrations that empower customer success and support teams with instant Zoom meetings right from the Zendesk interface.
But did you also know that Zendesk is also a very happy Zoom customer? Well, it’s true!
Zendesk CIO Tom Keiser, Senior Manager of Collaboration Systems Rujul Pathak, and AV Project Engineer Chris Rouge talked about how Zoom helps them quickly connect its remote offices.
“At Zendesk, we use Zoom for all of our video conferencing. We have offices in London, Dublin, Manila, and Singapore, and we’re all now on Zoom Rooms. It was easy to get started, easy to get set up, and we didn’t require a lot of time and training like we normally would. Before we had Zoom we had many tools in the environment…with our previous solutions, it was not as easy as it was with Zoom to get up and running,” Rouge said.
The results have been phenomenal:
- “Zoom has increased our productivity so much more.” – Pathak
- “The ability to start a Zoom meeting from a Slack chat is amazing.” – Rouge
- “Zoom works. Period. The quality is amazing. We’ve had fantastic results all over the company.” -Pathak
Explore what's possible with Zoom
Our customers inspire us! See how organizations are using our platform to connect, communicate, and get more done together.
Zoom’s flexible, reliable Video SDK helped Skylark Drones elevate the capabilities of its platform and scale by tapping...
Read Case StudyCollaboration is core to how Jamf enables teams to manage, access, and secure the Apple devices that drive...
Read Case StudyWhen the teams at TechSmith decided to open a new office, they chose Zoom to empower their hybrid...
Read Case StudyZoom’s APIs help Theta Lake build necessary integrations that enable regulated firms to leverage the full functionality of...
Read Case StudyAfter migrating to Zoom's Video SDK, Tribe was able to significantly enhance the application experience for users while...
Read Case StudyFor a pioneering app that enables delivery and courier service in 1,500-plus cities, connectivity is everything.
Read Case StudyHackerRank used the Zoom Video SDK to help technology companies provide reliable, high-quality experiences for recruiters and candidates.
Read Case StudySee how Home Live deployed Zoom’s Video SDK to create a tailored, interactive property viewing experience.
Read Case StudyWith Zoom's Meeting SDK, Cinamaker was empowered to create a professional-grade video communication experience for its users.
Read Case Study