Customer Stories

    Healthcare

    Red Cross Lower Austria

    Red Cross Lower Austria Shifts Paramedic Training, Volunteer Education to Zoom

    The pandemic changed how the Red Cross Lower Austria could train, educate, and provide emergency services. See why it embraced Zoom.

    The pandemic showed us how important and valuable tools such as Zoom are.

    Cristoph Holzhacker

    Head of Education Emergency Services, Lower Austria Regional Association of the Austrian Red Cross

    The pandemic showed us how important and valuable tools such as Zoom are.

    Cristoph Holzhacker

    Head of Education Emergency Services, Lower Austria Regional Association of the Austrian Red Cross

    The Lower Austria Regional Association of the Austrian Red Cross comprises employees and volunteers providing ambulance service and other humanitarian resources to residents in various Austrian districts.

    The pandemic changed how the Red Cross Lower Austria was able to keep employees and volunteers connected, trained, and informed. Paramedic and rescue service training on-site, for instance, was no longer feasible, and the team had to quickly shift to a digital environment to continue its humanitarian activities. 

    Red Cross Lower Austria now uses the Zoom platform to train emergency paramedics, coordinate communications with executives and employees at its regional posts, and educate Red Cross volunteers. The group even saw an uptick in participation within its volunteer programs when holding information sessions over Zoom.

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