Customer Stories

Healthcare

Phoenix Children's Hospital

Phoenix Children’s Hospital Transforms Service Delivery with Zoom

With Zoom, Phoenix Children’s Hospital was empowered to improve communications and patient outcomes.

From an IT security standpoint, we love the fact that Zoom encrypts. Zoom provides us a secure connection – physician to physician, nurse to nurse, patient to social services.

Rachel Dunagan

AV Technician, Phoenix Children's Hospital

From an IT security standpoint, we love the fact that Zoom encrypts. Zoom provides us a secure connection – physician to physician, nurse to nurse, patient to social services.

Rachel Dunagan

AV Technician, Phoenix Children's Hospital

Check out our short video case study on the Phoenix Children’s Hospital. This video features an interview with Rachel Dunagan, AV Technician for Phoenix Children’s.

Dunagan describes how Zoom has helped caregiving teams communicate, improving patient outcomes, all while decreasing technical support issues. For example, Phoenix Children’s uses Zoom meetings with screen sharing to connect their pathology team and surgical team during exploratory surgeries so they can instantly share information and make decisions. Says Dunagan: “Other technologies gave us a lot of conflicts, and we spent a lot of time trying to resolve issues for folks. We have three times the users as we did with other solutions…and we have less technical calls.”

For a healthcare organization, the primary concern is finding a secure solution to maintain patient privacy and HIPAA compliance:  “From an it security standpoint, we love the fact that Zoom encrypts. Zoom provides us a secure connection – physician to physician, nurse to nurse, patient to social services,” says Dunagan.

Explore what's possible with Zoom

Our customers inspire us! See how organizations are using our platform to connect, communicate, and get more done together.

German pilot network Flying Hope uses Zoom to connect teams and pilots with families so sick children can...

Read Case Study

From training rural nurses to expanding calling capabilities, Zoom’s solutions enables Australian nursing agency Caring For You to...

Read Case Study

When Biohaven Pharmaceuticals set out to take a newly approved product to market, it turned to Zoom to...

Read Case Study

After pivoting to video visits during the pandemic, GOSH is exploring using Zoom to deliver kinder, more connected...

Read Case Study

Central & North West London NHS Foundation Trust developed remote rehabilitation programmes to support patients' health during the...

Read Case Study

Shyft was empowered to create a more intuitive and reliable video experience on its platform while expanding to...

Read Case Study

The pandemic changed how the Red Cross Lower Austria could train, educate, and provide emergency services. See why...

Read Case Study

Zoom is instrumental in how those living in Opal HealthCare's network are connecting - and thriving.

Read Case Study