Work Transformation Summit EMEA
Reimagine work to elevate your people & productivity
Business leaders are wrestling with tough decisions right now on the paradigm of returning to the office – whether and how to implement hybrid or remote models. Over the past couple of years, digital transformation has permeated the business model and culture of every company. As organisations evolve, leaders have to adopt a transformative mindset to stay resilient amid changing business expectations and strive to improve employee engagement, resulting in higher talent retention.
Hear from Zoom and esteemed business leaders as we discuss the best strategies on how to approach the next phase of work, build meaningful connections in a hybrid setting, and foster collaboration and inclusion for your employees.
The Future of Work is Here - Keynote
Abe Smith: Head of International, Zoom
Oded Gal: Chief Product Officer, Zoom
Hear from Zoom’s Head of International Abe Smith and Head of Customer Success, Dave Grant as they share Zoom’s vision as we all collaborate to define the future of work.
Reframing the Employee Experience (EX)
Tim Banting: Practice Leader – Digital Workplace, Omdia
Angela Salmeron: Research Director, European Future of Work, IDC
Etienne Aubourg: CIO Advisor France, Zoom
Moderated by Zoom’s CIO Advisor, IDC & Omdia will be on hand for a lively discussion about the quickly changing landscape of employee experience and mindset. No longer are we in a world where one size fits all and our employees expect flexibility and on-demand communication.
How "Happy Customers" are transforming Work
Dave Grant: Head of Customer Success, EMEA, Zoom
Peter Sany: CIO Advisor DACH, Zoom
Join a panel discussion with Zoom customers (HSBC & Emmelibri) as we take a look at how each of them is transforming the future of work within their organisations.
"The Nowhere Office" - Reinventing Work and the Workplace of the Future
Julia Hobsbawm: Author, Writer, Entrepreneur, Consultant The Nowhere Office describes a unique moment in the history of work which, if understood and handled correctly, can provide a springboard for the biggest transformational change in the workplace for a century.
Transforming Where Work Happens: Work Isn’t a Place, It’s a Space
Michael Woollett: Zoom Rooms International Leader, Zoom Follow a day in the life of a distributed team and discover how Zoom solutions including Zoom Rooms, Zoom Phone, and Workspace Reservation enable collaboration in a hybrid-first world.
Transforming How Work Happens in a Flexible Era
Helen Hawthorn: Head of Solution Engineering, EMEA, Zoom Learn how products like Zoom Whiteboard, Smart Gallery, Live Transcription and Translation, and Zoom Apps – all built on the same intuitive platform – provide today’s teams with the power and the flexibility to get work done on their terms.
Elevate Your Customer Experience
Randy Maestre: Head of Industry Marketing, Zoom Learn how the Zoom platform is engaging service leaders (C-Suite/ CXOs) to deliver and support a better end-to-end customer experience.
Zoom in Action: Return to the Office Virtual Tour
Helen Hawthorn: Head of Solution Engineering, EMEA, Zoom The Zoom Experience Tour is a live demo of a typical office which showcases the latest Zoom innovations, including Zoom Rooms, Zoom Phone, virtual receptionist, Whiteboarding, Smart Gallery, Zoom Hardware options, and more.
Flexible Business: Where The Modern Workforce and Customer Meet
James McQuivey, PhD: VP, Research Director, Forrester
Magnus Falk: CIO Advisor, Zoom
As workplaces become not just virtual and not just physical but a hybrid of both, every company is being forced to rethink the Employee Experience (EX), technology stack, team culture, & Customer Experience (CX) from the ground up.